If you are pairing the headset directly to your computer, the drivers that are required are for your computer's internal Bluetooth adapter. If you are using built in blue tooth and not our blue tooth USB adapter unfortunately we cannot assist you with your built in blue tooth, Plantronics does not supply drivers, here is our statement with regards to using built in blue tooth: 'Thank you for contacting Plantronics Technical Support. I've already contacted Plantronics about the issue and this was their response: I know that there is a separate bluetooth USB adapter available, but I'm using the headset mostly for my phone (which works fine) and occasionally my laptop so I don't really want to purchase it. It shows in audio devices but says disconnected, when I click on 'connect', nothing happens and 'set as default' is grayed out and I cannot select it. I've uninstalled, reinstalled several times and it didn't help, It shows that the device is paired, but doesn't reroute audio to the headset or the microphone. My new headset is the Plantronics Voyager Legend and after pairing, it starts installing drivers and all but one are fine.īluetooth AV Remote Control Target Ready to useīluetooth Peripheral Device No Driver Found

The Previous headset was a Plantronics Voyager Pro which worked great with my laptop, all I had to do was pair it and that was that. I recently purchased a new bluetooth headset and am unable to get it to work with my laptop.

I have an HP Pavilion dv6-3120us Entertainment Notebook PC with Windows 7(64-bit). Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.

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